Terms & Conditions

1. Definitions and scope

“MagicEmails,” “we,” “our,” or “us” means the operator of the MagicEmails website and platform. “Customer,” “you,” or “your” means the person or organization using the services. “Services” means the MagicEmails website, email campaign tools, automation features, deliverability features, and related support or documentation.

By accessing or using the services, you agree to be bound by these Terms & Conditions and any related policies referenced by them.

2. Accounts and credentials

You are responsible for providing accurate registration information and for keeping your account credentials confidential and secure. Each account is personal to the subscribing customer and may only be used by authorized users.

You must promptly notify MagicEmails if you suspect unauthorized access, credential compromise, or misuse of your account.

3. Use of the services

You may use the services only for lawful business purposes and only in accordance with these terms. You remain responsible for all content, campaigns, contact data, inboxes, and workflows you create or send through MagicEmails.

• You may not use the services to violate laws, contractual restrictions, or third-party rights.
• You may not interfere with the integrity, availability, or security of the platform.
• You may not upload malicious code, scrape the service improperly, or attempt unauthorized access.
• You may not use the service in a way that harms sender reputation, shared infrastructure, or service stability.

4. Compliance and anti-spam rules

You are solely responsible for the legality of your email campaigns, recipient lists, message content, consent practices, and applicable disclosures. You must comply with all applicable anti-spam, privacy, marketing, consumer protection, and communications laws and regulations.

• Do not use purchased, scraped, or unlawfully obtained lists where prohibited.
• Do not send misleading, fraudulent, abusive, or harmful content.
• Do not use MagicEmails to send malware, phishing content, or deceptive messages.
• Do not include sensitive personal data unless clearly permitted and appropriately protected.

MagicEmails may monitor for abuse and may restrict, suspend, or terminate accounts that create legal, reputational, or deliverability risk.

5. Plans, billing, and financial terms

Paid plans are billed according to the pricing and billing terms presented at the time of purchase unless otherwise agreed in writing. You authorize MagicEmails and its payment processors to charge applicable fees, taxes, and renewals to your payment method.

• Subscriptions may renew automatically unless canceled before the renewal date.
• Fees are generally non-refundable except where required by law or explicitly stated otherwise.
• MagicEmails may update pricing, packaging, or plan limits with prospective effect.

6. Customer data

As between the parties, you retain responsibility for your campaign data, recipient information, and message content. You grant MagicEmails the limited rights necessary to host, process, transmit, analyze, and display your data as required to operate the services.

MagicEmails handles personal data as described in the Privacy Policy.

7. Intellectual property

MagicEmails and its licensors retain all rights, title, and interest in the services, software, documentation, trademarks, designs, and related intellectual property. These terms do not transfer ownership of the platform to you.

Subject to these terms, MagicEmails grants you a limited, non-exclusive, non-transferable right to access and use the services during the subscription term.

8. Warranties and disclaimers

MagicEmails will use commercially reasonable efforts to operate the service in a professional manner. Except as expressly stated, the services are provided on an “as is” and “as available” basis.

MagicEmails does not guarantee uninterrupted availability, error-free performance, specific inbox placement outcomes, or campaign results, since deliverability also depends on external mailbox providers, sender reputation, content, and customer practices.

9. Limitation of liability

To the maximum extent permitted by law, MagicEmails will not be liable for indirect, incidental, consequential, special, punitive, or exemplary damages, including lost profits, lost revenue, lost data, or business interruption.

To the extent permitted by law, MagicEmails’ aggregate liability arising out of or relating to the services will not exceed the amount paid by you to MagicEmails for the services during the twelve months preceding the event giving rise to the claim.

10. Termination

You may stop using the services and cancel your subscription in accordance with your plan settings. MagicEmails may suspend or terminate access immediately where necessary to address abuse, unpaid fees, security risks, legal requirements, or violations of these terms.

Upon termination, access to the services may end and MagicEmails may delete or archive customer data according to its retention practices and legal obligations.

11. Changes to the terms

MagicEmails may update these Terms & Conditions from time to time. Updated versions become effective when posted unless a later effective date is stated. Continued use of the services after the effective date constitutes acceptance of the updated terms.

12. Contact us

Questions about these terms may be sent to [email protected].